Depending on the complexity of the execution of client’ custom specifications, manufacturing times may vary between 2-10 weeks or more.
Average delivery time for custom work is usually between 6-8 weeks.
Stock models and other items are usually shipped within 48 hours from date of payment.
*Delivery times are estimates only.
All international orders are subject to VAT, duties and taxes as determined by the country of destination (your country).
These charges are the responsibility of the receiving party (The Client) and will be determined by customs officials in the country where your shipment arrives.
Phoenix Drum Company cannot calculate the cost of customs for import of any of our products to The Client' Country of Origin. Contact customs officials in your country to determine the charges for importing musical drums from the USA.
The declared prices of your purchased items on your custom declaration for international shipping must be same as the prices on your original receipt of purchase.